I thought I would expand my usual musical range to include some of the music I grew up with. I hope you enjoy this fantastic performance.
I hear this question, or a question with similar wording, quite frequently when I am auditing. Typically the question is in response to a better way to do something that seems simple and efficient. Most people seem to approach regulatory requirements with the approach of…let’s bury the regulator. While it’s true that we expect a certain amount of paperwork with each regulatory requirement, we frequently are accepting of a much broader range in stack heights. For example, a design controls procedure could be a one page flow-chart that references forms and work instructions. A design controls procedure could also be twelve separate documents with a minimum length of ten pages and a maximum of forty pages per document. As long as the procedure has sufficient detail for the people performing these tasks and all the required elements are included, ISO clauses 7.3.1-7.3.7, then we have no choice but to identify the procedure as conforming.
The above example is the perspective of an auditor looking for CONFORMITY!
However, some people are inspectors that are looking for NONCONFORMITY!
In the case of inspectors, it is critical to present your information in such a way that it is easy for the inspector to see how you meet the requirements of the regulations. One of the best ways to do that is to reference the requirements directly in your procedures.
For those that prefer finesse…try to organize information in accordance with the regulations. For example, if I am writing a procedure for an ISO registration audit, I write the procedure to specifically address the ISO sub-clauses. I might even use a document control number like: SOP-73 for my “Design and Development” procedure. Alternatively, if I’m writing a procedure for a JPAL audit, I might change my document control number to SOP-3036 for my “Design and Development” procedure. This matches up with JPAL Ministerial Ordinance #169, Articles 30 through 36. In this case, the document control number suggests compliance with the Japanese regulations. A little subconscious suggestion couldn’t hurt.
In my previous blog posting, I suggested a slight change to the scheduling of internal audits. In order to make sure this meets FDA requirements, the key is to READ THE REGULATIONS AGAIN. With regard to internal auditing, the applicable FDA regulation is: 21 CFR 820.22:
“Each manufacturer shall establish procedures for quality audits and conduct such audits to assure that the quality system is in compliance with the established quality system requirements and to determine the effectiveness of the quality system. Quality audits shall be conducted by individuals who do not have direct responsibility for the matters being audited. Corrective action (s), including a reaudit of deficient matters, shall be taken when necessary. A report of the results of each quality audit, and reaudit(s) where taken, shall be made and such reports shall be reviewed by management having responsibility for the matters audited. The dates and results of quality audits and reaudits shall be documented.”
The above requirement is quite vague with regard to how many auditors and how many days must be spent auditing. These are the variables I suggested changing in my previous posting. The FDA regulations are specific, however, with regard to documenting the “reaudit” of any deficiencies found during an audit. This prescriptive requirement can be met by reviewing previous audit findings of all audits with the audit program manager during the audit preparation process. The audit program manager can facilitate the assignment of which auditor will reaudit each finding. This may require a few more minutes of audit preparation, but this should not measurably impact the overall time allocated to an audit.
Somehow the above prescriptive requirement slipped my mind. I do this out of habit when I am performing internal audits on behalf of clients, but if I am auditing the internal audit process of a client—now I’ll remember to point out this additional requirement that is specific to the FDA and not included in the ISO Standard. This is why we should always READ THE REGULATIONS AGAIN.